Terms of Service (TOS)
Feral Mama’s Chaos & Deductions
Last Updated: November 16, 2025
Welcome to Feral Mama’s Chaos & Deductions (“we,” “our,” “us”). By visiting our website, communicating with us online, or using our tax preparation services, you agree to the following Terms of Service. Please read them carefully.
1. Services Provided
We provide professional tax preparation and related support services for individuals, small businesses, and side-hustles. All services are based on the information and documentation you provide. You are responsible for ensuring the accuracy and completeness of all materials submitted.
2. Client Responsibilities
By using our services, you agree to:
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Provide accurate and complete financial information
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Respond to communication and requests in a timely manner
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Review your tax return before filing
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Approve your final return prior to submission
We are not responsible for errors or delays resulting from incomplete, incorrect, or withheld information.
3. Accuracy & Liability
We prepare returns using the information provided by the client. While we take reasonable measures to ensure accuracy, we cannot guarantee specific outcomes including refunds, credits, or tax liabilities.
We are not liable for:
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Penalties or interest resulting from inaccurate, incomplete, or late information from the client
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IRS or state audits or inquiries not caused by our error
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Decisions made by tax authorities
Audit assistance is available as a separate service.
4. Communication
By contacting us through our website, email, social media, or any digital platform, you consent to receive service-related communications.
5. Payment & Fees
Pricing is determined by the forms and schedules required for your tax return. Fees are provided prior to filing. Payment is required before the return is submitted unless a different arrangement is agreed upon in writing.
6. Cancellations & Missed Appointments
Clients may cancel service at any time before work begins. If work has already started, partial fees may apply. Missed appointments may incur a fee.
7. Confidentiality & Privacy
All client information is handled securely and confidentially in accordance with our Privacy Policy. Information will not be shared unless legally required.
8. Termination of Services
We reserve the right to decline or discontinue service if:
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Client fails to provide necessary documents
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Communication becomes non-responsive
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The engagement exceeds our service scope
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Behavior becomes inappropriate or abusive
Clients may cancel services at any time before filing.
9. Governing Law
These Terms are governed by the laws of the Commonwealth of Kentucky.
10. Contact Information
For questions regarding these Terms, contact: